Privacy Policy
Last updated: January 2024
At Bureaco S.A.S., we value and respect the privacy of our users. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our website bureaco.com and our services.
1. Information We Collect
We collect information that you provide to us directly, including: full name, email address, phone number (optional), basic demographic information, and any other information you choose to share through our contact or registration forms. We also automatically collect certain technical information such as your IP address, browser type, pages visited, and time spent on the site.
2. Use of Information
We use the collected information to: provide and improve our financial education services, personalize your experience on our platform, send relevant communications about our services (with your consent), respond to your inquiries and requests, comply with applicable legal obligations in Colombia, and analyze site usage to improve our content.
3. Sharing Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with: service providers who help us operate the website, government authorities when required by Colombian law, and in case of merger or business acquisition.
4. Data Protection
We implement technical and organizational security measures to protect your personal information, including: SSL encryption for data transmission, restricted access to personal information, and regular monitoring of our systems. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
In accordance with Colombia's Law 1581 of 2012, you have the right to: know, update, and rectify your personal information, request the deletion of your data when no longer necessary, revoke your consent for data processing, and file complaints with the Superintendence of Industry and Commerce.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Colombian legislation. Once no longer necessary, we will delete or anonymize your information.
7. Changes to this Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a new update date. We recommend that you periodically review this policy.
8. Contact
If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us at: Bureaco S.A.S., Carrera 7 #71-21, Tower B, Office 1205, Bogotá D.C., Colombia. Email: privacy@bureaco.com. Phone: +57 601 555 0123.